PRIVACY POLICY
regarding the processing of personal data

1. GENERAL PROVISIONS

These Regulations on the policy regarding the processing of personal data (hereinafter - Regulations) is an official document of LLC “SPS EUROCHIM", located at the address: Russia, 198095, St. Petersburg, Mitrofanyevskoye Shosse, d. 6A, liter D (hereinafter - "Company"/"Operator"), and determines the procedure for processing and protection of information about individuals (hereinafter - Users) using services, information, services, programs (including loyalty programs) located on the domain name eurochimgroup.ru (hereinafter - the Site).
Observance of confidentiality is important for the Company, as the purpose of the Regulation is to ensure the protection of the rights and freedoms of individuals and citizens in the processing of their personal data, including the protection of the rights to privacy, personal and family secrecy, from unauthorized access and disclosure.
The Company has developed a Regulation that describes how the Company processes personal data - any actions (operations) or a set of actions (operations) performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
Relations related to the processing of personal data and information about the Website users are regulated by these Regulations, other official documents of the Operator and the current legislation of the Russian Federation.
Processing of personal data is carried out by the Operator on a lawful and fair basis. The Operator acts reasonably and in good faith and on the basis of the principles:
- legality of the purposes and methods of personal data processing;
- of integrity;
- compliance of the purposes of personal data processing with the purposes predetermined and declared at the time of personal data collection, as well as with the Company's powers;
- compliance of the amount and nature of processed personal data, methods of personal data processing with the purposes of personal data processing.
This Regulation regulates any type of processing of personal data and personal information (any personally identifiable information and any other information related thereto) about individuals who are consumers of the Company's products or services.
This Regulation applies to the processing of personal, personal data collected by any means, whether active or passive, whether through the Internet or not, from persons located anywhere in the world.

2. COLLECTION OF PERSONAL DATA

The purpose of personal data processing is to fulfill the Operator's obligations to the Users regarding the use of the Website and its services.
Processing of personal data of users is carried out with the consent of the subject of personal data to the processing of his/her personal data.
Personal data means any information relating to a directly or indirectly defined or identifiable natural person (subject of personal data) and which can be used for identification of a certain person or communication with him/her.
The personal data received by the Operator may also be used by the Operator by combining it with the information and products available to the Operator for the purposes of providing and improving its products, services, information content and communications.
Below are some examples of the types of personal information the Company may collect and how it may use such information:
- first name, last name, middle name;
- date of birth;
- pol;
- mailing address (address for feedback);
- place of employment;
- phone number;
- e-mail address.
Personal data may also include additional data provided by Users at the Operator's request in order to fulfill the Operator's obligations to Users arising from contractual relations. The Operator has the right, in particular, to request other additional data from the User, which at the discretion of the Operator will be necessary and sufficient for identification of such User and will allow to exclude abuse and violation of the rights of third parties or for the purposes of fulfillment of the Operator's obligations under the current legislation of the Russian Federation.
When the User involves other persons in the Company's events and activities or invites them to communicate with the Company, the Company may collect personal data about these persons, such as: name, surname, patronymic, date of birth, postal address, e-mail address and telephone number.
When processing personal data, the Company ensures the accuracy of personal data, their sufficiency and, where necessary, relevance in relation to the purposes of personal data processing.

3. STORAGE AND USE OF PERSONAL DATA

Personal data of Users are stored exclusively on electronic media and processed using automated systems, except for cases when non-automated processing of personal data is necessary due to fulfillment of legal requirements.
The personal data collected by the Company allows us to send Users notifications about new products, special offers and various events. They also help the Company to improve its services, content and communications. If the User does not wish to be included in the mailing list, he/she can unsubscribe from the mailing list at any time by informing the Company at the specified contacts for feedback, as well as by making changes in the User's profile settings on the site (when registering on the Site).
The Company may use personal information to send important notifications containing information about changes to the terms, conditions and policies of the Company, as well as confirming orders placed by the User and purchases made. The Company may also use personal information for internal purposes, such as: conducting audits, analyzing data and various studies to improve the Company's products and services, as well as interacting with consumers.

4. COLLECTION AND USE OF NON-PERSONAL INFORMATION

The Company also collects non-personal data - data that does not allow direct association with any particular person. The Company may collect, use, share and disclose non-personal information for any purpose. The following are examples of non-personal that the Company collects and how it may use it: occupation, language, zip code, unique device identifier, location and time zone in which a product is used to better understand consumer behavior and improve the Company's products and services, and communications.
The Company may also collect personal data/information about what the user is interested in on the Site when using other products and services. Such personal data/information is collected and used to help the Company provide more useful information to customers and to understand which elements of the Site, products and services are of most interest. For the purposes of this Policy, aggregate data shall be considered non-personal data/information.
If the Company combines non-personal information with personal information, such combined information will be treated as personal information as long as such information is combined.

5. TRANSFER OF PERSONAL DATA

Users' personal data shall not be transferred to any third parties, except as expressly provided for in these Regulations.
Processing of the User's personal data is carried out without limitation of time, by any lawful means, including in the information systems of personal data with or without the use of means of automation
The User agrees that the Operator has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, etc., exclusively for the purposes specified in the section "Collection of personal data" of these Regulations.
If specified by the User or with the User's consent, it is possible to transfer the User's personal data to third party contractors of the Operator with the condition that such contractors undertake obligations to ensure the confidentiality of the information received, including when using applications.
Applications used by Users on the Website are placed and maintained by third parties (developers) who act independently of the Operator and do not act on behalf of the Operator. Users are obliged to familiarize themselves with the rules of service provision and personal data protection policy of such third parties (developers) before using the respective applications.
Personal data of the User may be transferred at the request of authorized state authorities of the Russian Federation only on the grounds and in accordance with the procedure established by the legislation of the Russian Federation.
The Operator blocks personal data related to the respective User from the moment of application or request of the User or his/her legal representative or the authorized body for protection of the rights of personal data subjects for the period of verification, in case of detection of unreliable personal data or unlawful actions.

6. DISCLOSURE OF INFORMATION TO THIRD PARTIES

In some cases, the Company may provide certain personal information and data to strategic partners who work with the Company to provide products and services, or to those of them who help the Company market products and services to Consumers. The Company provides third parties with the minimum amount of personal data necessary only to provide the required service or conduct the required transaction.
Personal information will be provided by the Company only for the purpose of providing Consumers with products and services, as well as to improve these products and services and related communications. Such information will not be provided to third parties for their marketing purposes.
In order to use Users' personal data for any other purpose, Company requests the User's consent to the processing of personal data.
The Company may be required by law, court order, legal proceedings and/or based on public requests or requests from public authorities within or outside the country of residence of the User to disclose his/her personal data. The Company may also disclose personal data/information about Users if the Company determines that such disclosure is necessary or appropriate for national security, law enforcement or other public interest purposes.
The Company may also disclose personal data/information about Users if it determines that disclosure is necessary to enforce the Company's terms and conditions or for the purpose of protecting the Company's business and other Users. Additionally, in the event of a reorganization, merger or sale, the Company may transfer any or all personal information collected to an appropriate third party.

7. DESTRUCTION OF PERSONAL DATA

User's personal data is destroyed when the subject of personal data withdraws consent to the processing of personal data.

8. PERSONAL DATA PROTECTION

The Company takes precautionary measures, including legal, organizational, administrative, technical and physical, to ensure the protection of Users' personal data in accordance with Article 19 of the Federal Law dated 27.07.2006 N 152-FZ "On Personal Data" in order to ensure the protection of User's personal data from unlawful or accidental access to them, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.
When the User uses some of the Company's products, services or applications, or posts on forums, chat rooms or social networks, the personal data provided by the User is visible to other users and can be read, collected or used by them. The User is solely responsible for the personal data he/she chooses to provide. For example, if the User provides his/her name and e-mail address in a forum entry, such information is public.
In view of the above, the Company requests you to take precautions when using such features.

9. INTEGRITY AND PRESERVATION OF PERSONAL INFORMATION

By interacting with the Company, the User can easily keep his/her personal data and information up to date. The Company will retain the User's personal data and information for the period necessary to fulfill the purposes described in this Regulation, unless a longer period of data and information retention is required or permitted by law.
The Company does not collect personal data about minors. If the Company becomes aware that it has sent personal data about a minor, it will take steps to delete such information as soon as possible.
The Company strongly recommends parents and other persons under whose care the minors are (legal representatives - parents, adoptive parents, guardians or custodians) to supervise the use of the Site by the minors.

10. THIRD-PARTY SITES AND SERVICES

The Company's website, products, applications and services may contain links to third party websites, products and services. The Company's products and services may also utilize or offer products, or services of third parties. Personal data and information collected by third parties, which may include information such as location data or contact information, is governed by the privacy practices of such third parties. Company encourages Users to review the privacy practices of such third parties.
The Operator is not responsible for the actions of third parties who, as a result of using the Internet or the Site, have access to information about the User and for the consequences of the use of data and information that, due to the nature of the Site, are available to any Internet user.

11. OBSERVANCE OF CONFIDENTIALITY AT THE COMPANY LEVEL

In order to make sure that the User's personal data is safe, the Company communicates privacy and security standards to the Company's employees and strictly enforces privacy measures within the Company.

12. PRIVACY ISSUES

If you have any questions regarding the Regulation or data processing by the Company, you can contact the Company's authorized representatives by email at OFFICE@EHIM.SPB.SU.

13. USER REQUESTS

The current legislation of the Russian Federation shall apply to these Regulations and relations between the User and the Operator.
Users have the right to send their requests to the Operator, including requests regarding the use of their personal data, withdrawal of consent to the processing of personal data in writing to the address specified in the General Provisions section of these Regulations, or in the form of an electronic document signed with a qualified electronic signature in accordance with the laws of the Russian Federation, and sent by e-mail to OFFICE@EHIM.SPB.SU.
The request sent by the User must contain the following information:
- number of the main identity document of the user or his/her representative;
- information on the date of issue of the document and the issuing authority;
- information confirming the user's participation in relations with the Operator;
- the signature of the User or its representative;
- e-mail address;
- contact number.
The Operator is obliged to consider and send a response to the received request of the User within 30 days from the moment of receipt of the request.

14. OTHER

In everything else that is not directly reflected in the Regulations, the Company undertakes to be guided by the norms and provisions of the Federal Law of 27.07.2006 N 152-FZ "On Personal Data".
The visitor of the Company's Website, providing his/her personal data and information, thereby agrees to the Regulations.
The Company reserves the right to make any changes to the Regulations at any time at its discretion in order to further improve the system of protection against unauthorized access to personal data reported by Users without the consent of the User. When the Company makes material changes to the Regulations, a corresponding notice shall be posted on the Website together with the updated version of the Regulations or amendments/additions thereto.
These Regulations shall not apply to the actions and Internet resources of third parties.

15. IDENTITY FILES (COOKIES) AND OTHER TECHNOLOGIES

The Site, interactive services and applications, e-mail messages and any other communications on behalf of the Company may use identification cookies and other technologies such as: pixel tags, web beacons. Such technologies help the Company better understand User behavior, tell the Company which areas of the Site have been visited by Users, and measure the effectiveness of advertising and online searches.
The Company considers information collected by cookies and other technologies as non-personal information.
The Company's goal in such cases is to provide a more convenient and personalized interaction with the Company. For example, knowing a User's name, the Company may use it in its communications. By knowing that someone using the User's computer or device has purchased a particular product or utilized a particular service, the Company can ensure that promotional messages and emails are more closely aligned with the User's interests. . Ultimately, all of this knowledge helps the Company to provide Users with superior service.
You can disable cookies in the settings of your web browser or mobile device. Please note that some functions of the website may not be available after disabling cookies.
As with most websites, the Company collects some information automatically and stores it in statistical files. Such information includes Internet Protocol address (IP address), browser type and language, Internet Service Provider information, referring and exit pages, operating system information, date and time stamp, and visitation information. Company uses such information to understand and analyze trends, administer the Site, study User behavior on the Site, and gather demographic information about the general User population. The Company may use such information for its marketing purposes.
In some e-mail messages, the Company uses interactive links to information on the Company's website. When Users click on such links, before they reach the destination page on the Site, their inquiries are separately logged. The Company tracks such "pass-through" data to help determine interest in particular topics and to help measure the effectiveness of the Company's communications with consumers. If a User prefers that their communications not be tracked in this manner, they should not follow text or graphic links in email messages.
Pixel labels allow the Company to send e-mail messages in a format readable by consumers and tell the Company whether such messages have been read. The Company may use such information to limit the number of messages sent to consumers or to stop sending them. статистики. Такая информация включает в себя адрес Интернет-протокола (IP-адрес), тип и язык браузера, информацию о поставщике Интернет-услуг, страницы отсылки и выхода, сведения об операционной системе, отметку даты и времени, а также сведения о посещениях. Компания использует такую информацию для понимания и анализа тенденций, администрирования сайта, изучения поведения Пользователей на сайте и сбора демографической информации об основном контингенте Пользователей в целом. Компания может использовать такую информацию в своих маркетинговых целях.
В некоторых сообщениях электронной почты Компания использует интерактивные ссылки на информацию, размещённую на сайте Компании. Когда Пользователи проходят по таким ссылкам, прежде чем они попадают на страницу назначения на Сайте, их запросы проходят отдельную регистрацию. Компания отслеживает такие «проходные» данные, для того чтобы помочь определить интерес к отдельным темам и измерить эффективность коммуникаций Компании с потребителями. Если Пользователь предпочитает, чтобы его обращения не отслеживались подобным образом, он не должен проходить по текстовым или графическим ссылкам в сообщениях электронной почты.
Пиксельные ярлыки позволяют Компании направлять сообщения электронной почты в формате, читаемом потребителями, и сообщают ей, были ли такие сообщения прочитаны. Компания может использовать такую информацию для ограничения количества направляемых потребителям сообщений или прекращения их направления.